TD International, LLC (TDI) and our subsidiary TDI Compliance are committed to protecting your privacy. This commitment reflects the value we place on earning and keeping the trust of our clients, business partners, and others who share personal information with us. This privacy policy discloses the privacy practices for https://tdinternational.com/. This privacy policy explains how information about you is collected, used, and disclosed by your access or use of this site and its subdomains or otherwise as a result of your interactions with us. This notice does not apply to your use of any third party site which may be linked from this website.

Topics

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • Cookie Policy: your consent to the use of cookies
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

TD International, LLC (TDI) are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, this website, or other direct contact from you.

We collect personal information in the following ways:

  • When you request a service from us
  • When we perform services for you (the client)
  • When you use any of our websites
  • When you register for a TDI or TDI Compliance event or webinar
  • When you subscribe to TDI or TDI Compliance email newsletters, blogs, or publications
  • When you apply for a position at TDI or TDI Compliance
  • When you contact us with an inquiry or complaint

We will not sell or rent this information to anyone. Unless you ask us not to, we may contact you via email in the future to tell you about events, content, new products or services, or changes to this privacy policy.

What information do we collect?

Before using certain portions of this site or requesting information, you may be required to complete an online form. When filling out a form, you will be asked to provide us with certain personal information, including but not limited to your name, location, phone number, email address, job title, company name, industry, and topics you are interested in. We may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used to communicate with you about your request, and for internal marketing purposes. If we encounter a problem when processing your request, your personal information may be used to contact you.

In some instances, we automatically collect certain types of information when you visit our websites and through emails we exchange. This includes:

  • Transaction Information: When you fill out a form, we collect information about the exchange, such as the form fields you willingly submit to us like your name, company information, phone number and email address.
  • Log Information: We obtain information about your use of our websites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to this site.
  • Device Information: We collect information about the computer or mobile device you use to access our services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
  • Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this site.
  • Information Collected by Cookies and other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with this site, including information about your browsing behavior, purchase behavior, and other engagement with the services. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.

Cookie Policy

TDI uses “cookies” to ensure that our website is well managed and to facilitate improved navigation. Cookies are small text files stored in a user’s browser to keep records of site visits. The use of cookies is now commonplace on most websites. By using the TDI website and subdomains, you consent to the collection and use of your information by TDI.

Disabling Cookies

You can disable cookies by selecting the appropriate settings on your browser. Please note that this may mean any opt-outs or preferences you set on the website will be lost and functionality may be impaired. You may also be asked to accept cookies on your next visit to the website.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org which includes information on how to manage your settings for the major browser providers.

Performance Cookies

Google Analytics:

These cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site, 3rd-party audience data (such as age, gender, and interests, and the pages they visited. We use the information to compile reports of our users’ browsing patterns so that we can improve the website. You can opt-out of Google Analytics tracking by visiting their ad settings page: https://www.google.com/settings/ads.

Sales and Personalization Cookies

Pardot:

This cookie is used to collect information about how visitors use our website and email communications. The cookie collects information including the number of visitors to the site, where visitors have come to the site from (including, where applicable, which email communications they clicked on) and the pages they visited. We use the information to compile statistic reports of our users’ browsing patterns so that we can improve the website. The information from this cookie may be also combined with your personal information, if you consent, to help us know when to contact you and tailor our communications to you based on pages you have visited.

Google AdWords and Linkedin Ads:

We use remarketing pixels to serve ads TDI’s services and content based on a user’s prior visit or interaction with our website. Google will show ads for TDI or TDI Compliance on other non-related sites across the Internet, based on your prior visit history with TDI’s websites. Third-party vendors, including Google, use cookies to serve ads based on your past visits to our website, but we do not store personally identifiable information unless you provide it to us directly. You can opt out of Google’s use of cookies for this purpose by visiting Google’s Ads Settings: https://www.google.com/settings/ads.

Combining the cookie information with other data

When you enter the website, we may also collect information, where available, about your computer for system administration purposes, such as your IP address, operating system and browser type. This information may be combined with the data we collected via the cookies above. This information is statistical data about our users’ browsing patterns and generally does not identify our users.

However, TDI may use IP addresses to help identify you when TDI feels, in its sole discretion, that it is necessary to enforce compliance with the terms of use of the Sites (including the privacy notices), to protect its services, website, systems, information, employees, business partners, subsidiaries, affiliates, users, customers or others, or when required by law or for law enforcement purposes.

In addition, where we have obtained your consent to use the information we collect via cookies in this manner, we may:

  • Combine the information we collect via the Pardot cookie with your IP address and use the publicly available information available from ‘Domain Name Service’ registries to determine the company associated with that IP address (if any). We may use this information to contact your company and to tailor this contact based on the pages you have viewed on our site;
  • If you provide us with personal information when you use the website, for example, when you complete a form on our website, or you have provided your email address to us via other sources and you respond to one of our emails by clicking through to our website, we may combine the data we collect via the Pardot and performance cookie above so that we can contact you and to tailor the communications we send you.

Pardot sets three kinds of cookies:

  • The visitor cookie is composed of a unique visitor ID and the unique identifier for your account. For example, the cookie name “visitor_id12345” stores the visitor value “1010101010”, and “12345” is the account identifier. This cookie is set for visitors by the Pardot tracking code.
  • If your account tracks opt-in preferences, the pi_opt_in cookie is set with a true or false value when the visitor opts in or out of tracking.
  • A session cookie named “pardot” is set when you’re logged in as a Pardot user. This cookie isn’t set on a visitor’s browser.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website. You may:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates to this Policy

We may update this policy from time to time. We will post changes and updates on the website so that you will always be aware of what information we collect, use, and disclose.  You are encouraged to review this policy in full. If you have any questions, please contact us.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone on +1 202.872.9595  or via email on info@tdinternational.com.

updated May 25, 2018.